Medical Assistant

We are a small but fast paced mental health practice, looking for a self motivated person to join our team. Preference given to those who also speak Portuguese or Spanish. This position is 25-32 hours per week Monday - Thursday

Duties include but not limited too:

• Greets patients and visitors to the practice
• Registers patients in the practice management system which may mean entering information given verbally or on registration forms
• Collects identification and insurance cards and copies or scans them for the record, may photograph the patient for the record
• May collect co-pays or other monies
• Has patient sign financial agreement, receipt of privacy policy, benefits assignment, etc.
• Take vitals including blood pressure, height, weight, ect.
• Order labs and collect urine samples
• May answer phone calls, take messages and make appointments
• Directs visitor (drug reps, salespersons, etc.) appropriately
• Fulfills requests by patients, attorneys, insurance companies, and social security for release of records
• May manage paper faxes and messages by attaching to charts and delivering to provider
• May prepare paper charts for chart audits by payers or others
• Enters charges in the computer system for services received
• Tells patient if any additional monies are owed if co-pay was collected at check-in
• May sign patient on to a payment plan if needed
• Takes monies owed, posts monies and produces a receipt for the patient
• Makes return appointment for the patient if needed, or enters recall into the practice management system
• Posts receipts from insurance companies and patients and edits any electronic remittance advice; may post from lockbox account on the web
• Generates patient statements
• May check eligibility on patients with appointments and call patients whose insurance is not active
• Calls patients who have not made payments in response to statements
• Files secondary and tertiary claims as needed, electronically or via paper
• Corrects claims that are rejected from the claims scrubber, clearinghouse or payer